What ruxn does.
Your team has an ops job they do by hand, in whatever system you already run. We sit with them, train an AI to do that job, and it does it well. The job can be anything. A short payment, a messy order, and a dispute are just examples.
- The mess
- The AI reads it
- A draft
- Your team
- They approve it
The pages stay attached. Your team approves the draft.
The AIYour team
When the work is messy
The AI reads the emails, the PDFs, and the records, then leaves a draft with those pages attached. Someone on your team still approves it before anything is posted, sent, or paid. These are examples. The job can be a different one.
A short pay
A payment lands short, or the remittance names invoices that aren’t open. The agent reads the remittance, the email thread, and the credits already on the account. It leaves a proposed application, with those pages attached. Your AR team posts the cash, or sends the proposal back.
An invoice that doesn’t match
The bill and the purchase order don’t use the same words, the quantity is off, or two orders could both be it. The agent proposes which lines to accept and which to hold, and attaches both documents. If it can’t tell, your AP team sees them, and nothing is posted.
An order in an email or a PDF
A customer sends the order in an email, or attaches a PDF, instead of filling out a form. The agent reads the lines and matches them to items, units, and prices you already sell. A line that could be two items is not guessed. The buyer sees the source next to the draft, and the order is written after they clear it.
A dispute
A customer says a charge is wrong. The agent reads the thread, the order, and what shipped, then drafts a reply that names those records. Your team sends it. A legal threat, or a claim the records don’t support, is not drafted. It waits with the same records attached.
A half-finished packet
A new customer sends tax forms, a credit app, or billing details, and something is missing or the pages disagree. The agent lists the gaps and drafts the note that asks for those pieces. Your team sends the note. The account is not created until the packet is whole.
A number that moved
Freight, fees, or refunds are off against the last close. The agent pulls the transactions behind the move and drafts why it happened. Finance files the note on the close, or sends it back if it doesn’t tie out.
Where it runs
The same AI can run in the cloud, or on a computer on your network.
Use the computer in your building when the emails, the paperwork, and the books can’t leave. It still leaves a draft, and your team still approves anything that isn’t safe to post or send.
Either place
- In the cloudWhen the paperwork can leave the building.
- On your networkWhen the emails and the books have to stay.
- The same AIA draft, with the pages attached.
- Your teamSomeone approves it.
Either place. Your team still approves the draft.
The AIYour team
When it’s an easy match
Sometimes nothing is messy. The invoice matches the order. The cash lines up. The bank line agrees with the books. A payout that adds up becomes a journal. The AI posts it, and nobody has to look.
Those sit on the homepage, under Easy matches. The system names there are just examples. We do this in whatever you already run.
How we start
Audit. We sit with the people who do the job and write down what the AI can post on its own, and what your team still has to approve.
Pilot. We train the AI on that one job and turn it on. We watch it. The pages it used stay attached to the draft.
Retain. We keep it running. When the job changes, we stay on it.
Want this for one job? Write to us. Tell us what it is. We’ll write back with how we’d start.